Bugs:Stock answers - Revision history

imported_>chemist: /* Mail for Exchange */

2011-05-24T14:20:49Z

Mail for Exchange

← Older revision		Revision as of 14:20, 24 May 2011
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	====Mail for Exchange====		====Mail for Exchange====

	Can you please:		Can you please:
	1) Check the "Known issues" section in http://wiki.maemo.org/Mail_for_Exchange		1) Check the "Known issues" section in http://wiki.maemo.org/Mail_for_Exchange
	If this does not help:		If this does not help:
	2) Install syslog (see http://wiki.maemo.org/Documentation/devtools/maemo5/syslog ) and reboot		2) Install syslog (see http://wiki.maemo.org/Documentation/devtools/maemo5/syslog ) and reboot
	3) Open X Terminal		3) Open X Terminal
	[optional steps begin]		'''[optional steps begin]'''
	3A. Enter "sudo gainroot" (to do that make sure that you have installed "rootfs" from the Application Manager)		3A. Enter "sudo gainroot" (to do that make sure that you have installed "rootfs" from the Application Manager)
	3B. cat /dev/null > /var/log/syslog		3B. cat /dev/null > /var/log/syslog
	[optional steps end]		'''[optional steps end]'''
	4) Provide the output the following commands:		4) Provide the output the following commands:
	gconftool-2 -s --type=int /apps/activesync/AsDaemon/Syslog/MinLogLevel 0		gconftool-2 -s --type=int /apps/activesync/AsDaemon/Syslog/MinLogLevel 0
	gconftool-2 -s --type=int /apps/activesync/modest/Syslog/MinLogLevel 0		gconftool-2 -s --type=int /apps/activesync/modest/Syslog/MinLogLevel 0
	gconftool-2 -s --type=int /apps/activesync/AsProvider/Syslog/MinLogLevel 0		gconftool-2 -s --type=int /apps/activesync/AsProvider/Syslog/MinLogLevel 0
	gconftool-2 -s --type=int /apps/activesync/AsBackup/Syslog/MinLogLevel 0		gconftool-2 -s --type=int /apps/activesync/AsBackup/Syslog/MinLogLevel 0
	gconftool-2 -s --type=int /apps/activesync/asapplet/Syslog/MinLogLevel 0		gconftool-2 -s --type=int /apps/activesync/asapplet/Syslog/MinLogLevel 0
	gconftool-2 -s --type=int /apps/activesync/AsStatusApplet/Syslog/MinLogLevel 0		gconftool-2 -s --type=int /apps/activesync/AsStatusApplet/Syslog/MinLogLevel 0
	5) Attach the file /var/log/syslog from the device to this bug (if needed, copy it first to the section that is visible in the File Manager: cp /var/log/syslog /home/user/MyDocs/.documents/ )		5) Attach the file /var/log/syslog from the device to this bug (if needed, copy it first to the section that is visible in the File Manager: cp /var/log/syslog /home/user/MyDocs/.documents/ )

	===System Analysis===		===System Analysis===

imported_>chemist: /* Charger issues */

2011-05-24T14:19:18Z

Charger issues

← Older revision		Revision as of 14:19, 24 May 2011
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	====Charger issues====		====Charger issues====

	Are you using the original Nokia charger or something else?		Are you using the original Nokia charger or something else?
	If you have another compatible charger, does the problem occur also with that?		If you have another compatible charger, does the problem occur also with that?
	Can you please start X Terminal and provide the output of the commands:		Can you please start X Terminal and provide the output of the commands:
	* cat /sys/devices/platform/musb_hdrc/mode		cat /sys/devices/platform/musb_hdrc/mode
	* cat /sys/devices/platform/musb_hdrc/charger		cat /sys/devices/platform/musb_hdrc/charger
	Can you please provide a syslog as described on		Can you please provide a syslog as described on http://wiki.maemo.org/Documentation/devtools/maemo5/syslog ?
	http://wiki.maemo.org/Documentation/devtools/maemo5/syslog ?

	====Power management====		====Power management====

imported_>chemist: /* Google Talk / XMPP */

2011-05-24T14:18:27Z

Google Talk / XMPP

← Older revision		Revision as of 14:18, 24 May 2011
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	====Google Talk / XMPP====		====Google Talk / XMPP====

	To get logs from telepathy-gabble (the XMPP connection manager) you need to open X-Terminal and then run the following commands (one per line):		To get logs from telepathy-gabble (the XMPP connection manager) you need to open X-Terminal and then run the following commands (one per line):
	export GABBLE_PERSIST=1		export GABBLE_PERSIST=1
	export GABBLE_DEBUG=all		export GABBLE_DEBUG=all

imported_>chemist: /* Need a crash coredump */

2011-05-24T14:17:57Z

Need a crash coredump

← Older revision		Revision as of 14:17, 24 May 2011
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	===Need a crash coredump===		===Need a crash coredump===

	Can you please install Crash Reporter from the SDK Tools repository in order to send coredumps directly to Nokia?		Can you please install Crash Reporter from the SDK Tools repository in order to send coredumps directly to Nokia?
	See http://wiki.maemo.org/Extras-testing#Tools_for_testers for a how-to.		See http://wiki.maemo.org/Extras-testing#Tools_for_testers for a how-to.
	If you are offered to add a comment for sending the coredump file, please mention this bug number (like "see bugs.maemo.org bug number xxxx").		If you are offered to add a comment for sending the coredump file, please mention this bug number (like "see bugs.maemo.org bug number xxxx").
	Also, a filename will be displayed after uploading the coredump. Please add the name of that file here in the bug report.		Also, a filename will be displayed after uploading the coredump. Please add the name of that file here in the bug report.

	===Need a crash stacktrace (for Notes)===		===Need a crash stacktrace (for Notes)===

imported_>chemist: /* Need a syslog */

2011-05-24T14:17:40Z

Need a syslog

← Older revision		Revision as of 14:17, 24 May 2011
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	===Need a syslog===		===Need a syslog===

	Can you please provide a syslog? See http://wiki.maemo.org/Documentation/devtools/maemo5/syslog and http://wiki.maemo.org/Documentation/devtools/maemo5#Installation for more information.		Can you please provide a syslog? See http://wiki.maemo.org/Documentation/devtools/maemo5/syslog and http://wiki.maemo.org/Documentation/devtools/maemo5#Installation for more information.
	If you are not used to Linux, after creating the syslog file you can copy the syslog file to those folders that are visible in the Maemo File Manager by:		If you are not used to Linux, after creating the syslog file you can copy the syslog file to those folders that are visible in the Maemo File Manager by:
	* Starting X Terminal		* Starting X Terminal
	* cp /var/log/syslog /home/user/MyDocs/.documents/		* cp /var/log/syslog /home/user/MyDocs/.documents/
	After that you can find the file in the Maemo File Manager by going to Nokia N900 > Documents.		After that you can find the file in the Maemo File Manager by going to Nokia N900 > Documents.

	===Need a crash coredump===		===Need a crash coredump===

imported_>amigadave: wikify section headings

2010-12-20T14:06:52Z

wikify section headings

Show changes

82.208.42.129: Add Third Party apps command

2010-12-15T16:29:47Z

Add Third Party apps command

← Older revision		Revision as of 16:29, 15 December 2010
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	==Untidy patch provided==		==Untidy patch provided==
	Thanks for the patch. Can you please clean it up and reattach it? See http://wiki.maemo.org/The_Good_Patch for more information.		Thanks for the patch. Can you please clean it up and reattach it? See http://wiki.maemo.org/The_Good_Patch for more information.

			==Third party applications==
			Please list your third party applications installed. You can get a list of them by running "maemo-list-user-packages" in the terminal.

	=Potential Product specific answers=		=Potential Product specific answers=

imported_>andre: /* Connection problems */

2010-07-09T11:28:03Z

Connection problems

← Older revision		Revision as of 11:28, 9 July 2010
Line 191:		Line 191:

	====Connection problems====		====Connection problems====
	If you are able to reproduce this, can you ~~enable syslogd~~ (http://maemo.org/~~development~~/~~tools~~/~~doc~~/~~diablo~~/~~syslog~~/) and then the wlancond debugging with the two commands		If you are able to reproduce this, can you please provide a syslog (see http://wiki.maemo.org/Documentation/devtools/maemo5/syslog and http://wiki.maemo.org/Documentation/devtools/maemo5#Installation for more information) and then enable the wlancond debugging with the two commands
	gconftool-2 --set --type int '/system/osso/connectivity/IAP/wlancond_debug_level' '2'		gconftool-2 --set --type int '/system/osso/connectivity/IAP/wlancond_debug_level' '2'
	killall wlancond		killall wlancond
	~~And~~ after this if you are able to reproduce this attach the /var/log/syslog file		and after this if you are able to reproduce this attach the /var/log/syslog file
	from the device here.		from the device here.
			If you are not used to Linux, after creating the syslog file you can copy the syslog file to those folders that are visible in the Maemo File Manager by:
			* Starting X Terminal
			* cp /var/log/syslog /home/user/MyDocs/.documents/
			After that you can find the file in the Maemo File Manager by going to Nokia N900 > Documents.

	====Misc====		====Misc====

imported_>andre: /* Connection problems */

2010-06-02T11:10:26Z

Connection problems

← Older revision		Revision as of 11:10, 2 June 2010
Line 191:		Line 191:

	====Connection problems====		====Connection problems====
	If you are able to reproduce this, can you enable syslogd (http://maemo.org/development/tools/doc/diablo/syslog/) and then the wlancond debugging with		If you are able to reproduce this, can you enable syslogd (http://maemo.org/development/tools/doc/diablo/syslog/) and then the wlancond debugging with the two commands
			gconftool-2 --set --type int '/system/osso/connectivity/IAP/wlancond_debug_level' '2'
	gconftool-2 --set --type int		killall wlancond
	'/system/osso/connectivity/IAP/wlancond_debug_level' '2'
	killall wlancond

	And after this if you are able to reproduce this attach the /var/log/syslog file		And after this if you are able to reproduce this attach the /var/log/syslog file
	from the device here.		from the device here.

imported_>andre: /* Connection problems */

2010-06-02T11:09:07Z

Connection problems

← Older revision		Revision as of 11:09, 2 June 2010
Line 191:		Line 191:

	====Connection problems====		====Connection problems====
	~~Could~~ you ~~please post the output of the command "dmesg"~~ (~~in X Terminal~~) ~~immediately~~ after ~~a connection failure?~~		If you are able to reproduce this, can you enable syslogd (http://maemo.org/development/tools/doc/diablo/syslog/) and then the wlancond debugging with

			gconftool-2 --set --type int
			'/system/osso/connectivity/IAP/wlancond_debug_level' '2'
			killall wlancond

			And after this if you are able to reproduce this attach the /var/log/syslog file
			from the device here.

	====Misc====		====Misc====